Telecommunications Officer

City of Danville | Danville, KY

Date Posted: 8/27/2021 5:23:22 PM

Description:

POSITION SUMMARY: Under the direct supervision of the Communications Director, this position will be working within the City of Danville’s 911 Center. The position will be responsible for receiving inbound calls from citizens regarding public safety and law enforcement concerns. Will be required to receive, evaluate, and dispatch calls to city, county, state, and other public safety/emergency agencies as required.

ESSENTIAL DUTIES & RESPONSIBLITIES:

• Receives incoming emergency and non-emergency calls from citizens.
• Responsible for dispatching police, fire, and other safety personnel to emergency scenes as necessary.
• Responsible for monitoring various radio frequencies.
• Operates LINK/NCIC computer systems.
• Records and maintains daily communications.
• Responsible for setting off emergency notifications as needed.
• Performs other duties as assigned.

REQUIRED SKILLS/ABILTIES:

• Must have ability to work in a fast-paced high stress environment.
• Ability to maintain a calm, cool, and collective demeanor in emergency situations.
• Strong verbal and written communication skills.
• Ability to communicate in a clear and concise manner via radio and phone when dealing with both the general public and safety personnel.
• Ability to establish working relationships with coworkers, city officials, safety personnel, and the general public.
• Must have ability to work with a high sense of urgency.
• Ability to follow work instructions from direct supervisor.
• Basic computer skills, with the ability to 911 software applications.
• Must be able to work nights, weekends, and holidays as job duties demand.
• Working knowledge of the geography of the City of Danville and Boyle County, or ability to the learn geography of the dispatch center territory.

EDUCATION AND/OR EXPERIENCE:

• HS Diploma or GED.
• Must have valid and current driver’s license.
• Prior 911 dispatch experience preferred, but not required • Working knowledge of local government is a plus.

BENEFITS:

• 100% Paid Medical, Dental, and Vision Insurance
• Company Paid Short & Long-Term Disability Insurance
• 100% Paid Life Insurance
• Vacation Pay
• Sick Pay
• Holiday Pay
• Longevity Incentive Pay
• Educational Assistance
• KY CERS Non-Hazardous Duty Retirement

Salary Information: COMPENSATION: The salary range for this position is $23,863 - $35,795. The starting salary will be
Application Deadline: 08/27/2021

Application Process: The position will remain open until filled with the most qualified candidate. To be considered for this position please e-mail a completed application to Human Resources at rboyd@danvilleky.gov.

Applications can also be mailed or dropped off at the following address:
Danville City Hall
445 West Main St.
Danville, KY 40422.

For more information about this position and/or the recruitment and hiring process you may contact Human Resources at 859-936-6866.

A detailed job description is available upon request. The City of Danville provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other trait or characteristic protect by federal, state, and local laws.

Randy Boyd
HR Director
445 West Main St
Danville, KY 40422