911 Call Taker/Communications Dispatcher

City of Bowling Green | Bowling Green, KY

Date Posted: 4/3/2024 11:27:41 AM

Description:

Must be able to work under stress and remain calm during emergencies; communicate clearly and effectively with: callers; police officers; other agencies; and fire departments. Requires ability to quickly dispatch telephone and radio messages; utilize computer for dispatching calls and data records; and confidentiality in dealing with police records. Must be able to perform essential duties of position. 18 years of age; U.S. Citizen; High school diploma or GED required, with one to two years of administrative and computer experience. Must achieve appropriate state certification within one year of hire and must maintain certification. Applicants must pass a polygraph examination; Law Enforcement Suitability Inventory Testing; and a thorough background investigation.

WORK HOURS: 40 hours per week with required overtime as needed. The Communications Center is a continuous operation with three shifts (7:00 a.m. – 3:30 p.m.; 3:00 p.m. – 11:30 p.m.; 11:00 p.m. – 7:30 a.m.) that requires working nights, weekends, and holidays. Must be available to work all shifts during first 6-8 month training period including five weeks out-of-town training. Hours will then likely be afternoon/evening shift. Shift hours will vary; flexibility is required. New employees can expect to work most weekends and holidays.

HIRING PROCESS: The employment process includes: Application; completion and submission of the Bowling Green Law Enforcement Application and Pre-Polygraph Questionnaire; completing the Law Enforcement Suitability Inventory (LESI), typing test, and oral interview. Due to access to confidential police records and information, a polygraph test and an extremely thorough background investigation are also required. The investigation will require the applicant to submit considerable information regarding employment, residence, criminal, and credit history, and will include investigator interviews with family members, neighbors, and current and former co-workers and employers. Dispatchers are subject to random drug tests.

The City of Bowling Green is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age or disability.

Salary Information: $43,301/annually
Application Deadline: 12/31/2024

https://www.bgky.org/hr/jobs/more?AppliTrackJobId=905

Lori Gray
HR Manager
1001 College Street
Bowling Green, KY 42101