Weekly HR News - Human Resources Audit - Five Ws to Keep Your City in Compliance
Who needs to do an HR Audit?
The HR personnel as well as the executive authority for the city needs to be certain that HR audits are being done. Persons within these positions are on the frontlines of all the personnel action and are the ones who should be keeping up with changes in the law, as well as being a resource for the employees and management.
Why do you need an HR audit?
Federal, state and local employment laws can be very complex, to say the least. Violations of these laws, even when unintentional, can lead to lawsuits, fines, bad publicity and even employee frustration. Issues also present themselves when you have in place rogue management, or those who do not have sufficient training to handle employment issues as they arise. Eliminating those risks is a significant responsibility of HR.
When should the HR audit occur?
Typically an HR audit should be done at least on a yearly basis; however, some cities find that several mini-audits throughout the year make this task less cumbersome. Changes in the law occur on a yearly basis, so in order to maintain legal compliance the city’s policies and procedures need to be updated at least annually. In addition, if there is an issue with employees or management finding out about these issues can keep employment issues from spiraling out of control. Making time to do a complete HR audit not only ensures compliance with the laws, but it also provides opportunities to improve the effectiveness of the city’s HR practices such as employee performance and engagement.
What should be audited?
The first thing any city should do when completing an HR audit is to create and review a comprehensive checklist. At the very least, the city should review the following areas:
However, it isn’t enough to check these items off your list, even if all of your policies are completely up-to-date and legally compliant. If city officials do not practice what they preach, the risks increase significantly. For example, even if you have a legally compliant workplace harassment policy, it will not create a respectful workplace. If the executive authority or supervisors ignore or allow disrespectful behavior, the policy is not worth the paper on which it is written. As part of this process, you have to be certain that the policies are being followed as they are written. Do this by auditing employees for their feedback and reviewing any employee complaints that may have been filed to look for holes in the process.
Where do you take the results?
The results should not sit on the shelf. Once any potential issues have been identified, be certain that the executive authority in your city is aware of the issues. The executive authority must then make changes to city policies or HR processes to get your city into compliance. Do this by updating personnel policies and by providing training to employees, supervisors and management personnel. Especially target those in management who are not following procedures. Emphasize the fact that any employee or supervisor not following the policies and procedures will be subject to discipline, including termination from employment.
No matter what your HR audit looks like, it is important to engage in continual observation and improvement of the city's policies, procedures and practices. By doing this, you will ensure that your city never ceases to improve.
For a sample HR Audit Checklist or questions on this or other personnel matters, contact Andrea Shindlebower Main, personnel services specialist.