Insurance FAQs

Insurance and Claims
Who do I talk to if I'm interested in obtaining an insurance quote for property, liability or workers? compensation?
Lydia Heathman ext. 3733

Who do I talk to if I'm interested in obtaining an insurance quote for health, life, dental, disability or vision?
Joe O'Nan ext. 3759

Who do I call about public official, notary or encroachment bonds?
Heidi Lynn  ext. 3740

Who do I call about special event coverage?
Lydia Heathman  ext. 3733

Who can help me with a health, life, disability, canine mortality, or bond application?
Heidi Lynn  ext. 3740

Who do I contact for changes to my insurance policy?
Suzanne Reed  ext. 3753

Who do I call for copies of my insurance policies?
Suzanne Reed  ext. 3753

or visit https://www.klcis.org

Who do I call for Certificates of Insurance?
Nancy Resinger ext. 3754

Who do I call for Proof of Insurance (Auto Cards)?
Suzanne Reed  or ext. 3753

Who do I call when I have an accident or other claim to report?

Collins & Company
Toll Free # for all offices:  1.866.545.7800
Fax:  1.866.545.7801
      
      Prestonsburg Office
      112 West Court Street, Suite 203
      Prestonsburg, KY 41653
      PH:  606-886-1967
      Fax:  606-886-1334
     
      Mayfield Office
      516 South 6th Street
      Mayfield, KY 42066
      PH:  270-251-0974
      Fax:  270-251-0956
     
      Georgetown Office
      225 East Main, Suite 7
      Georgetown, KY 40324
      PH:  859-863-4177
      Fax:  859-863-4476

Who do I call to see if a claim has been processed or paid?
Collins & Company- information same as above

Who do I call immediately after receiving notice of a lawsuit?
Hayley Young ext. 3771

Who do I call if I have questions or comments about how my claim is being handled?
Hayley Young ext. 3771